:20: REFERENCE — BUSINESS & DATA ANALYST

ChinmayeeSurwade

Trade finance specialist turned data-driven analyst, with 3+ years translating Letters of Credit and documentary collections into clean requirements, sharp dashboards, and confident business decisions. 2 years at Bank of America Continuum India (BACI) delivering mission-critical trade finance systems, cutting UAT defects by 30% and sustaining a 99% on-time batch completion rate. Proficient in SQL, Python, Power BI, and Tableau. Immediate joiner.

Chinmayee Surwade
:88: PHOTOGRAPH
:32A:VALUE DATE — JUN 2022
:50:APPLICANT — BFSI / GCC / FINTECH
:59:BENEFICIARY — CHINMAYEE SURWADE
:45A:SQL · PYTHON · POWER BI · TABLEAU
VERIFIED
BA / DA
:50: PROFILE

About

Business Analyst and Data Analyst with 3+ years of experience across banking, trade finance, and analytics — including two years at Bank of America Continuum India (BACI) delivering mission-critical Tradeline–LoanIQ integration work. Skilled at translating complex business requirements into clear technical specifications, and driving measurable improvements in defect rates and batch reliability on high-throughput financial platforms. Proficient in SQL, Python, Power BI, and Tableau, with hands-on experience in stakeholder management and end-to-end, data-driven decision support.
:46A: DOCUMENTS — WORK HISTORY

Experience

Freelance Business Analyst / Data Analyst
JUN 2024 — PRESENT
Independent BA/DA consulting across fitness, salon, and e-commerce clients — requirements, dashboards, and revenue diagnostics.
Bank of America Continuum India
JUN 2022 — JUN 2024
Trade finance operations — Tradeline–LoanIQ integration, SWIFT MT7xx messaging, LC and documentary collections, BAU batch monitoring, UAT coordination.
Siemens
MAY 2021 — OCT 2021
Early industry experience in a technical operations setting.
DevLogic Technologies
OCT 2019 — MAY 2020
Built backend modules for a web application using Java and SQL, handling data processing and user management; deployed features in an Agile sprint environment.
:25: DISPATCH — FREELANCE & CASE STUDIES

Freelancing & Case Studies

PRICING · OPERATIONS · POWER BI

GlamSquad Salon

Diagnosed declining profitability driven by peak-hour understaffing and misaligned pricing; delivered a pricing and staffing restructure to protect margins during high-demand slots.

RETENTION · REVENUE · SQL

Infinity Fitness Studios

Traced revenue loss to a member attrition pattern invisible in existing reporting; rebuilt the pricing structure and flagged at-risk segments before renewal.

SEGMENTATION · SQL · EXCEL

E-Commerce Marketplace

Ran revenue diagnostics across customer segments for an e-commerce client, surfacing pricing and retention levers projected to lift revenue 12–18%.

SWIFT MT7XX · UAT · BATCH OPS

Trade Finance Process Optimization

Reworked UAT and batch-monitoring processes across trade finance operations, cutting defect rates by 30% and sustaining a 99% on-time batch completion rate.

LOANIQ · TRADELINE · SWIFT

LoanIQ Integration Case Study

Mapped and validated the Tradeline–LoanIQ integration for Letters of Credit and documentary collections, translating SWIFT MT7xx message flows into clear technical requirements.

PYTHON · SCIKIT-LEARN · SQL

Banking Customer Churn Prediction

Built a churn prediction model on 50K+ banking customer records, reaching 80% accuracy to flag at-risk accounts ahead of attrition.

RAG · GEMINI · CHROMADB

AI-Powered Banking Knowledge Assistant

Designed a retrieval-augmented assistant over banking and trade documentation, combining embeddings, a Chroma vector store, and Gemini-based generation for instant, sourced answers.

SQL · POWER BI · ROOT CAUSE

Payment Failure Analytics

Investigated recurring payment failures across a transaction pipeline, isolating root causes by failure type and building a dashboard to track resolution turnaround.

:45B: SPECIFICATIONS — CORE STACK

Skills

Business Analysis95
Requirements Gathering95
Trade Finance90
SQL90
Power BI85
Python80
Stakeholder Management90
UAT Coordination88
Agile (Scrum/Kanban)85
LoanIQ85
Business Intelligence Reporting88
BRD / FRD / SRS92
Process Improvement88
:72: NARRATIVE — SELECTED WORK

Featured Projects

:57: ADVISE THROUGH — GET IN TOUCH

Contact

Email   chinmayee.surwade@gmail.com
Phone   +91 93630 99166
Location   Chennai, India
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